Business Travel as of 2020
- Three in four travel managers expect business travel volume at their company will be much (17%) or somewhat (58%) higher in 2022 than it was in 2021. Another one in ten (12%) expect business travel to remain about the same as 2021, but few (5%) expect it to be lower.
- Among travel suppliers and travel management companies (TMCs), three in four expect their company's revenue in 2022 from business travel to be much (25%) or somewhat (51%) higher compared to 2021. An additional one in ten (13%) suppliers and TMCs expect their company's revenue to remain about the same as 2021.
- Six in ten (60%) suppliers/TMCs report their bookings from corporate clients decreased from the month prior. One in five (21%) characterize their bookings from corporate customers as having increased, but another one in five (19%) report their bookings remained the same.
- Two in three (64%) travel managers feel their employees are “willing” or “very willing” to travel for business in the current environment.